Privacy Policy

🏢 Who We Are

KoreKinetic is an e-commerce brand registered in England & Wales. When you place an order or interact with our website, we collect certain personal information to fulfil your order and improve your experience.

For any data-related queries, contact us at support@korekinetic.com.

📋 What Information We Collect

Information you provide directly to us:

• Your name, email address, and phone number
• Your billing and shipping address
• Payment information (processed securely via Shopify Payments — we never store card details)
• Order history and purchase details
• Any messages you send us via email or contact forms

We also automatically collect certain data when you visit our site:

• Your IP address and browser type
• Pages visited and how you arrived at our site

⚙️ How We Use Your Information

• To process and fulfil your orders
• To send order confirmations and shipping updates
• To respond to your customer service enquiries
• To send marketing emails if you have opted in
• To improve our website and product offering
• To comply with our legal obligations

🤝 Sharing Your Information

We only share your data with trusted third parties who help us operate our business:

• Shopify — our e-commerce platform
• Courier and delivery partners to fulfil your order
• Email marketing platforms (only if you have opted in)
• Analytics providers such as Google Analytics

We will never sell your personal data to third parties.

🍪 Cookies

Our website uses cookies to:

• Keep items in your shopping cart
• Remember your preferences
• Analyse site traffic
• Deliver relevant advertising

You can disable cookies in your browser settings at any time, though this may affect some site functionality.

⚖️ Your Rights

Under UK GDPR you have the right to:

• Access, correct, or delete your personal data
• Object to or restrict how we process your data
• Withdraw marketing consent at any time
• Lodge a complaint with the ICO (Information Commissioner's Office)

To exercise any of these rights, contact us at support@korekinetic.com.

🗂️ Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. Order data is typically retained for 7 years in line with HMRC requirements.

📝 Changes To This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Continued use of our website following any changes constitutes your acceptance of the updated policy.

The date at the top of this page will always reflect when it was last updated.